Setup Assistance Comparisons

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Overview

TaskRabbit is revolutionizing the way we find help with our everyday tasks. Through their online and mobile marketplace, they are connecting freelance labor to help with a variety of needs – from furniture assembly to delivery services and more. With availability to over 36 States, you can find help quickly. 

Price

Fees depend on the Tasker’s hourly rate and the nature of the job.

  • Recommended for the Following

    Individual Self-Managing Property Owners – Yes

    Property Managers and Co-hosts –  Yes

  • Features

    Services Offered

    • Grocery shopping and delivery
      • Get groceries for you and have them delivered straight to your door.
      • Contactless delivery
      • Same day delivery available
      • You can contact Tasker directly after booking.

     

    • Assembling Furniture (partnered with IKEA)
    • Moving services
    • House cleaning
    • Handyman Services
    • Furniture Movers
    • Gardening
    • Laundry Services

     

    Account Registration

    • Yes

     

    Insurance

    • None

     

    Payment options

    • Credit card
    • Your card will be charged within 24 hours after the tasker invoice.

     

    Mobile App

    • Yes, available in the App Store and Google Play.

     

    Integrations

    • None

     

    Additional Information

    • Task Rabbit is available in 36 states (USA) and 7 other countries.
    • You can check the tasker reviews, ratings, and prices.

     

    Customer Support

    • Email

     

  • Pros
    • Offer same-day grocery delivery for vacation rentals (a great guest upsell).
    • Offer contactless delivery.
    • A great way to get another set of hands while setting up a property.
  • Cons
    • May have a limited number of Taskers in some rural locations.
Compare This

Overview

Airtasker is a gig economy platform that connects people seeking help with a task to people with the skills to do the job.  Airtasker allows customers to rate taskers and taskers to rate customers in a manner that is almost identical to the Airbnb review system.

Price

  • Creating an Airtasker account is free.
  • Customers set a price they are willing to pay when they create a task.
  • The price can be modified after the task is created if the scope of the task changes.

  • Recommended for the Following

    Individual Self-Managing Property Owners – Yes

    Property Managers and Co-hosts –  Yes, but ideally property managers and co-hosts have a fixed team they work with consistently.  Airtasker could be an option for getting extra assistance for short-term projects.

  • Features

    Automated Cleaner Scheduling: No, creation of tasks must be done manually.

    Cleaner and Maintenance Payments: Yes via Airtasker Pay using:

    • Visa
    • Mastercard
    • AMEX
    • Debit cards

    Cleaner Marketplace: Yes. 

    Cleaning Checklists: No

    Quality Verification Photos: No, photo verification of task quality is not built into the Airtasker app.

    Issue Reporting: Can be done through direct messaging with Airtasker. 

    Inventory Management: N/A

    Linen Management: This can be posted as a task.

    Quality Control Inspections: No

    Cleaning Team Screening: Each Tasker’s profile has verified ratings and reviews from the previous tasks completed.

    Mobile App: Yes

    Customer Support: Yes.

    • Help center
    • Email

    Integrations

    • Currently unaware of any PMS integrations for Airtasker.

    Other Features: 

    • Just like Airbnb, Airtasker chargers a service fee. This fee is charged to the Tasker and can range from 10-20% of the task price.
    • Airtasker has a dispute resolution process if issues arise during a task.
    • Airtasker is available in:
      • United States
      • Australia
      • The United Kingdom
      • New Zealand
      • Singapore
      • Ireland.
    • *You can only create tasks in the country you are located in.
  • Pros
    • A fast way to find help for a wide range of projects including: furniture assembly, cleaning, maintenance, painting, marketing tasks, photography, wallpapering, etc. The possibilities are almost endless.
    • Airtasker holds the task payment in escrow until the task has been completed to the customer's satisfaction.
  • Cons
    • Airtasker is a relatively new platform and there might not be many "Taskers" (professionals who have joined the Airtasker platform) in your area.
    • Just like guests take a risk staying at properties without many reviews, customers are taking a bit of a risk if they use a Tasker with a limited number of reviews.
    • Invoices are not provided automatically.  Taskers are independent contractors, so you’ll have to request an invoice from them directly for your records and tax purposes.