Features

FEATURES

Unified Inbox – Yes, at the reservation level.  There isn’t one unifed inbox for all reservations.

Unified Calendar -Yes

Unified Quote Management From All Integrated OTAs  -Yes

Channel Management Available for the Following Platforms –

• Airbnb
• VRBO
• Booking.com
• TripAdvisor
• Home To Go
• Golightly
• Houfy
• FloridaRentals.com
• Find Rentals
• Guest Smiles
• GetawayGoGo
• Emerald Coast By Owner

Additional integrations are frequently added.  Does not integrate with a stand-alone channel manager.

Setup Service

Can DIY for free; there are great tutorial videos and extensive support documentation. There are also FB groups to ask questions,

ProConnect setup service starts at $500 for up to 2 properties, then it’s $150/property for the next 7 properties, and $100/property for 10+ additional properties.  ProConnect is normally completed in 3-6 weeks.

Payment Processors – Integrates with the following payment processors:

• Ascent
• Bambora
• Authorize.Net
• Openedge
• Lynnbrook Group
• Braintree
• Stripe
• Yapstone
• Payeezy
• Converge
• SecureNet
• Sage
• PsiGate
• USAepay
• TrustCommerce
• Plug’nPay
• PayPal Payments Pro
• NETbilling
• eProcessingNetwork
• National Merchant Center
• Redsys
• BridgePay Network Solutions

Accounting – QB Online Integration add-on for a small fee – Must have a QB Online account (which will be a separate fee you pay to Intuit)

Trust Accounting – Yes – with property management module add-on for a small fee.  This will allow managers to calculate commission, generate owner statements, and record expenses.

Cleaning and Maintenance – Can generate an API code to integrate with the following platforms:

• ResortCleaning
• Operto Teams
• TurnoverBnB
• EZcare
• Tidy

Channel Specific Promotions – No

External website integration –  Yes, free widgets are available to provide:

• Booking engine
• Availability calendar
• Property search
• Reviews

A WordPress widget is also available for a small add-on fee that provides additional Listing content via short codes for WordPress Users.

Internal website builder – Yes, for a small monthly fee. Customizable templates that quickly generate a website from your listing photos, details, guest reviews, etc.

Email Campaign Integration – Yes, via StayFi integration.  StayFi allows you to sync over guest contact info to setup email campaigns via Switchback.

Review Aggregation – Yes, reviews are captured and can be exported as reports.

Guest Messaging – Yes, automated email guest messaging for free.  SMS guest messaging for an additional fee.

Guest ID Management – Yes

Automated Rental Agreements – Yes

Digital Signatures for Agreements – Yes

Internal dynamic pricing tool – No

External dynamic pricing integration – Yes, syncs with:

• Pricelabs
• Beyond
• DPGO
• Rate Genie
• Rented
• Rankbreeze (which is a listing optimization tool)

Security Deposits – Yes, they can be automated.

Guest Damage Insurance – Yes, 3rd party integration with:

• Rental Guardian
• Safely
• InsuraGuest
• Superhog

Guest Vetting – Yes, with 3rd party integration with Superhog

Mobile App – No,  but the OwnerRez is fully responsive, and you can put a link on the home screen of your phone and use it like an app. Full desktop functionality is available by phone.

Smart Home  – Integrations with:

• Minut
• Stayfi
• OK2Charge
• Jervis
• Behome247.

Bookings direct from Facebook – No, but Facebook pixel can be put on OwnerRez direct booking websites.

Smart Lock integration – Not built-in, but yes, through 3rd party integrations for an additional fee.

Third-party providers:

• eRentalLock
• Kaba/Oracode
• RemoteLock
• Brivo
• PointCentral

Upsells and Add-ons – Yes, OwnerRez has a feature that lets you create surcharge add-ons which are presented to direct booking guests at the time they check-out. If a guest books through an OTA you can create an email trigger that will send them your upsell offers.

Third-party integrations are also available:

• RueBaRue
• Akia
• Duve
• YourWelcome
• Host Co.

Property Management Features

Invoicing – With property management add-on

Property Management Reports –

• Expense Summary
• Expense Detail
• Commission Summary
• Commission Detail
• Owner Remittance Summary
• Owner Remittance Detail
• Owner Statements Bookings Remittance
• Manager Remittance Summary
• Manager Remittance Detail

Owner Login – Yes, with property management Add-on

Owner Statements – Yes, with property management add-on

Customer Service – Free, via phone (you will leave a voicemail), email, and extensive tutorials and support documentation.