Features

FEATURES

Unified Inbox Across All Connected OTAs – Yes

Unified Calendar Across All Connected OTAs – Yes

Unified Quote Management From All Connected OTAs  – Yes

Rate Management Across All Connected OTAs – Yes

Channel Management and Connection Available for the Following OTAs- 

• Airbnb
• Vrbo
• Booking.com
• Google Vacation Rentals
• Stayz
• OwnerDirect Vacation Rentals
• Homelidays

Setup Service – No set-up fee.

Payment Processors – Integrates with Stripe.

Accounting – No

Trust Accounting – No

Cleaning and Maintenance – Yes.

• Within iGMS you can add cleaning and maintenance personnel as team members and create automation rules to notify them of new, changed, or canceled reservations. 
• You can create cleaning checklists.  
• Integrates with:
  • TurnoverBnB
  • Operto Teams

Reports – Yes

Channel Specific Promotions – No

External website integration –  Yes, via a widget plugin for your site.

Internal website builder – Yes

Email Service Provider Integration – No

Review Aggregation from OTAs – No, does not aggregate guest reviews, but it can automate leaving guest reviews after each stay.

Guest Messaging – Yes, guest messaging templates can be created and automated.

Guest ID Management – Yes, but only for reservations processed via an external payment processor, such as Stripe.

Automated Rental Agreements – Yes, via the Check-in Form.

Digital Signatures for Agreements – Yes, via the Check-in Form.

Internal dynamic pricing tool – No

External dynamic pricing integrations 

• DPGO
• Pricelabs
• Wheelhouse
• Beyond

Security Deposits – Yes, the collection of security deposits can be automated.

Guest Damage Insurance – Integrates with:

• Insuraguest
• Safely

Guest Vetting – No

Mobile App – Yes

Smart Home  –  Integrates with:

• DACK
• Jervis Systems

Bookings direct from Facebook – No

Smart Lock integration – Integrates with:

• Jervis System
• RemoteLock
• DACK.

Upsells and Add-ons – Yes

• Guests can be invoiced for upsells such as early check-in, late check-outs, etc. 
• Upsells can also be done through the integration with DACK.
• For direct bookings or reservations paid via Stripe, iGMS also allows extra charge invoices for reservation add-ons.

Property Management Features

• Invoicing – Owners cannot be invoiced for property management services.
• Property Management Reports – Yes
• Owner Login – Yes
• Owner Statements – Reports can be generated to use as owner statements.

Customer Service Via –

• Email
• Chat
• Phone 

Monday to Friday- 24 hours

Saturday and Sunday- 9 am to 5 pm EST

Additional Features

The PROtrack product auto-assigns guest support agents to message threads and monitors their productivity in real-time. It comes in handy to STR businesses of any scale — from solo entrepreneurs to enterprise companies.  PROtrack is a paid add-on that can be added to any iGMS plan.

iGMS offers a white-labeled Property Owner Portal for property management companies.  This portal removes all mention of iGMS and customizes it with the property management company’s branding. The property management companies information is all that owners will see when they log in.