Hostaway
Hostaway is an All-in-One vacation rental software solution for growing property managers. They provide tools to automate and simplify marketing, sales, communication, operations, reporting and accounting.
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Pricing
- Flat fee based on the number of active properties
OR
- Adjustable based on a percentage of rental revenue
- Exact pricing is available with a demo.
Recommended For the Following
Individual Self-Managing Property Owners – Yes, Hostaway has all of the core features or integrations needed to efficiently self-manage a personal portfolio of properties.
Property Managers and Co-hosts – Yes, Hostaway scales and is also a good choice for property managers and co-hosts who manage a larger portfolio of properties. It integrates with Bookingtrust for those who need a trust accounting solution.
Features
Unified Inbox From All Connected OTAs – Yes
Unified Calendar From All Connected OTAs – Yes
Unified Quote Management For All Connected OTAs – Yes
Rate Management For All Connected OTAs – Yes
Channel Management for the Following OTAs –
- Airbnb
- Vrbo
- Booking.com
- Expedia
- HOMES & ViILLAS by MARRIOTT BONVoY
- Vrbo
- Tripadvisor
- Find Rentals
- VacayMyWay
- HouseStay
- Whimstay
- Dtravel
- Hopper
Additional integrations coming.
Setup Service – Hostaway has an onboarding process and charges a one-time setup fee.
Payment Processors – Integrates with the following payment processors:
- Stripe
- Braintree
- Authorize.net
- Charge Automation
- Ascent Payment Solutions
- Dtravel
- Nexio
Accounting – Yes, basic accounting reports are available. Also, integration with the following accounting solutions:
- Ximplifi
- Quickbooks online
Trust Accounting – Integration with BookingTrust
Cleaning and Maintenance – Yes, built-in to Hostaway. Also integration with:
- Breezeway
- TurnoverBnB
- Doinn, Properly
- VRScheduler
- Turnify
- Tidy
Reports – Yes
Channel Specific Promotions – No, but you can create channel specific rates to offset channel hosting fees.
External Website integration – Yes, via a widget.
Internal Website builder – Yes, via website templates.
Email Service Provider Integration – MailChimp via Zapier integration.
Review Aggregation from OTAs – ?
Guest Messaging – Yes
Guest ID Management – Yes via integrations with:
- SUPERHOG
- Authenticate
- Chekin
- Enso Connect
- ChargeAutomation
- Trusted.ai?
Automated Rental Agreements – Yes
Digital Signatures for Agreements – Yes, and integration with SignRequest via Zapier.
Internal dynamic pricing tool – No
External dynamic pricing integration – Yes, integration with:
- Pricelabs
- Beyond
- Wheelhouse
- Rented
- DPGO
- Nightpricer
Security Deposits – No, automated security deposits are not currently available
Guest Damage Insurance – Integrates with:
- Safely
- Autohost
- Superhog
- InsuraGuest
Guest Vetting – Integrations with:
- Safely
- Autohost
- Chekin
- Superhog
- Authenticating.com
- ChargeAutomation
- Trusted.ai
- Enso Connect
Mobile App – Yes
Smart Home – Not built-in, but via integration with:
- Operto
- Minut
- NoiseAware
- Jervis
Bookings Direct from Facebook – No
Smart Lock Integration – Yes via Remote Lock, additional smart lock integrations are pending.
Upsells and Add-ons – Yes via integrations with:
- RueBaRue
- Duve
- DACK
- BnSellit
- Akia
- Enso Connect
Property Management Features
- Invoicing – Yes
- Property Management Reports – Yes
- Owner Login – Yes
- Owner Statements – Yes
Customer Service Via –
- Chat
- Scheduled calls
- Extensive support library
Additionally, Hostaway has an online community for it’s users.
Additional Features –
- Hostaway also integrates with Monday and Asana to create tasks automatically based on your reservations.
- Additionally, they are one of the few PMS that integrates with HubSpot, SalesForce, and Pipedrive to add another level of marketing options for hosts and property managers.
Pros
- Hostaway has an easy to use interface.
- Between Hostaway's built-in features and it's integrations, there's a solution for all of your hosting needs.
- One of the few PMS companies we found that integrates with Monday and Asana to create tasks automatically based on your reservations. That is very helpful!
- One of the very few PMS we're aware of that integrates with HubSpot, SalesForce, and Pipedrive to add another level of marketing options for hosts and property managers.
Cons
- For each third party integration you connect with there will be an additional subscription fee to that company on top of your monthly Hostaway fee. Be sure to keep track of the combined cost for all your integrations.
Customer Reviews
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