Guesty is the ultimate property management platform for short-term and vacation rentals. Our end-to-end solution simplifies the complex operational needs that property managers face on a daily basis – from guest communication to task assignment to payment processing. With Guesty, property managers save time so they can focus on what matters most: growing their business.
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Pricing
Guesty has two PMS products: Guesty For Hosts and Guesty Pro. Guesty requires a demo to obtain pricing information.
Recommended For the Following
Individual Self Managing Property Owners – Yes, if you select the Guesty for Hosts product. This software will do everything an individual self managing property owner should need. If you plan to add additional properties to your portfolio quickly, or transition to co-hosting or property management you may want to start with Guesty Pro.
Property Managers and Co-hosts – Yes, if you select the Guesty Pro product.
Features
Unified Inbox From All Connected OTAs – Yes
Unified Calendar From All Connected OTAs – Yes
Unified Quote Management For All Connected OTAs – Yes
Rate Management For All Connected OTAs – Yes
Channel Management for the Following OTAs – Integration with:
- Airbnb
- Vrbo
- Booking.com
- TripAdvisor.
- RentalsUnited allows Guesty users to connect to hundreds more online travel agencies.
Setup Service – Yes, there is a setup fee.
Payment Processors – Integrates with the following payment processors:
- Stripe
- MerchantWarrior
- Hyp
Accounting – Yes, some accounting built in. Also integrates with:
- Sage
- Ximplifi
- The % App
- Integration with Quickbooks online and Xero are available through The % App.
Trust Accounting – Trust accounting compatible via integration with Bookingtrust
Cleaning and Maintenance – Yes, automated messages to your cleaning team to notifiy them about bookings. Also integrates with:
- Breezeway
- DOINN
- RoomChecking
- Turno
- Properly
- Flexkeeping
- Operto Teams
- EZcare
- HKeeper
- Turnify
- ResortCleaning
- KeyNinja
- Tidy
- Cleanster.com
Reports – Yes, very robust reporting.
Channel Specific Promotions – Yes, for Airbnb and Booking.com only
External Website integration – Yes
Internal Website builder – Yes
Email Service Provider Integration – Integration with MailChimp
Review Aggregation from OTAs – Yes
Guest Messaging – Yes, available via booking channel, email, or SMS
Guest ID Management – Not built in, via integration with Chekin,
Automated Rental Agreements – Yes
Digital Signatures for Agreements – Yes
Internal dynamic pricing tool – No
External dynamic pricing integration – Yes, via integrations with Wheelhouse, Pricelabs, Bouy, RoomPriceGenie, PricePoint, Beyond.
Security Deposits – Yes, but the ability varies by booking channel.
Guest Damage Insurance – Yes, but not built in. Available via integration with Safely, Superhog, Generali, pikl, and PropertyProtect.
Guest Vetting – Yes, but not built in. Available via integration with Superhog and Safely.
Mobile App – Yes
Smart Home – Yes, via integrations with Operto, Brivo, YourWelcome, Vikey, RemoteLock, Sclak, Stayfi, Aurmur, Minut, Nuki, DACK, Keycafe, Lynx, PointCentral, Valnes, Calirom, Viggo
Bookings Direct from Facebook – No
Smart Lock Integration – Yes, not built in. Available via third party integrations.
Upsells and Add-ons – Yes, not built-in, but available via third party integrations.
Property Management Features
Invoicing – Yes
Property Management Reports – Yes
Owner Login – Yes
Owner Statements – Yes
Customer Service Via – Help Center database or 24/7 email support where you create and submit a support ticket.
Additional Features – Customer 24/7 Guest Communication Services – You can outsource some or all of your guest communications to Guesty for an additional fee.
Pros
- In the crowded field of property management software Guesty is positioning itself as a leader and is continuing to add features and functionality.
- Wide range of integrations to fill in any feature gaps.
- The Guesty mobile app has good ratings.
- With Guesty for Hosts and Guesty Pro, they can continue to support hosts as they grow and scale their business.
Cons
- Must subscribe to Guesty Pro to have access to the full range of features.
- Customer support is only available via the knowledge database, or email ticketing system.
- Each third party integration will cost you an additional fee on top of the monthly fee for Guesty.
- Migration from Guesty for Hosts to Guesty for Pros is similar to switching to an entirely new PMS. It would be great to see the handoff from one to the other improved.
Customer Reviews
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