Overview
EZ Care is an enterprise-level cleaning management solution built for property managers of short-term and long-term rentals. The platform offers tools for turnover operations, including automated scheduling, team communication, inventory management, vendor accounting, quality control, and real-time reporting.
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Pricing
- Tiered pricing based on the number of active properties.
- Exact pricing given during product demo.
Recommended for the Following
Individual Self-Managing Property Owners – Yes, EZCare can accomplish everything a self-managing owner could need – and more.
Property Managers and Co-hosts – Yes, EZCare is an enterprise-level solution for property care and maintenance.
Features
Automated Cleaner Scheduling: Yes
Cleaner and Maintenance Payments: Offers invoicing and payments through a third-party integration with QuickBooks.
Cleaner Marketplace: No
Cleaning Checklists: Yes, customizable checklists and forms. Extensive checklist library to jumpstart property onboarding.
Messaging: Real time communication between the office and field staff.
Quality Verification Photos: Yes, photo verification of completed tasks. Photos can be required in order for tasks to be marked completed.
Issue Reporting: Yes, field staff can report issues though the mobile app. Issue reporting can automatically trigger maintenance jobs.
Inventory Management: Yes, customizable inventory lists, low stock alerts, automated reorder list creation, per-item cost tracking, inventory tracking as it is moved from storage to properties, auto create owner invoices for supplies used.
Linen Management: Yes, a feature to coordinate linen packing and delivery is included.
Quality Control Inspection Management: Yes, customizable inspection checklists.
Cleaning Team Screening: No
Mobile App: Mobile app for field teams works online or offline. App automatically syncs data when it reconnects to the internet.
Customer Support: Chat support
PMS Integrations
- Synergy
- CodeOne
- Hostfully
- PMI
- Booking Automation
- Streamline
- Track
- Escapia
- Guesty
- Barefoot
- Lodgix
- OwnerRez
- Software Answer
- Point Central
- Avantio
- LMPM
- OscarDash
- HostAway
- LiveRez
- Arctic
- VRMA
- Vacation Rental Housekeeping Professional
- NorthWest
- Florida VRMA
- CHPA
- Vrbo
- National Apartment Association
- NARPM
Other Features:
- Owner reporting features to keep owners in the loop with the ongoing care of their property.
- Guest and Tenant Messaging – Early check-in notices, rate cleanliness and arrival experience, easy creation of maintenance tickets.
- Built-in expense accounting features
- Robust reporting features
- Real time tracking of staff location and job status
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Handling of contract cleaners and maintenance contractors
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Multi-language support for non-English speaking team members.
Pros
- EZCare has one of the most comprehensive feature sets available among property care and maintenance solutions.
- Feature customization is available to meet the unique needs of property managers.
- Competitively priced.
Cons
- You must use one of the property management systems that EZCare is integrated with.
- Due to the extensive feature set, there will be a learning curve for new users.
- The platform is so robust it may be overkill for those with smaller portfolios.
Customer Reviews
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