Escapia

STRTool Staff

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Property Management Software Comparisons

Overview

Escapia is a cloud-based, enterprise-level vacation rental software for professional property managers who want to automate and streamline tasks. Escapia is part of Expedia Group which includes Vrbo, Hotels.com, Expedia, Travelocity, Stayz, and Orbitz.

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Show Me the Pricing Recommended for the Following Features Show Me the Pros Show Me the Cons

Pricing

Tiered monthly pricing based on the number of properties. There is no additional fee for bookings on 30+ direct channel integrations.

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Recommended for the Following

Individual Self-Managing Property Owners – No, 25+ units are required.

Property Managers and Co-hosts – Escapia is an enterprise-level solution created to serve the needs of property managers with 25+ units under management.

Features

Unified Inbox From All Connected OTAs – No

Unified Calendar From All Connected OTAs – Yes

Unified Quote Management For All Connected OTAs – No

Rate Management For All Connected OTAs – Yes

Channel Management for OTAs

No added distribution fees for the following OTAs:

Vrbo
Hometogo
Stayz
Bookabach
GuestSmiles
getawayGoGo
Tripz.com
FlipKey.com
Whimstay
Exotic Estates International
Rentalz.com
BeachHouse.com
Condo-World
HawaiianBeachRental
Perfleek
Tweener Homes
Aloha Condos and Homes
BeachGuide.com
CayDirect.com
CaymanVacation.com
LeaLea
Hawaii Vacation Condos
Simpleview
Tropical Bound Condo Rentals
Rent30A
Gulf Coast Reservations
Resort Town Reservations
Smoky Mountains.com
VisitBreck
Ski.com
Corolla Light Community Association
Grand Cayman Villas and Condos
VacationAtMyPlace.com

Additional Niche OTAs are available through channel manager partners:

EscapiaConnect
BookingPal
Lodgable
NextPax
Property Manager Tools SmartSync
RedAwning
Rentals United
VacayHome Connect

Setup Service – Dedicated implementation specialist

Payment Processors – Integrates with the following payment processors:

Ascent
Authorize.net
Celero
Lynnbrook Group
Yapstone

Accounting – Yes

Trust Accounting – Yes

Cleaning and Maintenance – Yes, it integrates with:

Breezeway
LSI Tools
Operto Teams
TurnoverBnB
Properly
Resort Cleaning
BeHome247

Reports – Yes

Channel Specific Pricing – Yes, custom pricing for each platform connection.

External Website integration – Yes, via it’s website partners:

Visita
Beyond
Bluetent
Intercoastal Net Designs
Scurto Marketing
Real Tech Webmasters

Internal Website builder – No, Escapia utilizes it’s partners listed above instead of having an internal website builder.

Email Service Provider Integration – Yes

Review Aggregation from OTAs – Yes

Guest Messaging – Yes

Guest ID Management – Yes

Automated Rental Agreements – Yes

Digital Signatures for Agreements – Yes

Internal dynamic pricing tool – Yes

External dynamic pricing integration – Integrates with:

Rented
Wheelhouse
PricelabsB
Beyond
Key Data Dashboard

Security Deposits – Yes

Guest Damage Insurance – Yes, integrates with:

Generali Global Assistance
Safely.com
ShareRing

Guest Vetting – No, but available through third-party integration Safely.

Mobile App – Yes

Smart Home – Yes, via integrations with:

Rently
Lynx
Behome247

Bookings Direct from Facebook – No

Smart Lock Integration Yes, via integrations with:

Astute Access
Dormakaba
Brivo
Remote Lock
Lynx
Behome247

Upsells and Add-ons – Yes, via integrations with:

YourWelcome
Home Concierge
RueBaRue
Xplorie
Dack
Duve
Rox360
AKIA

Property Management Features

Invoicing – Yes
Property Management Reports – Yes
Owner Login – Yes
Owner Statements – Yes

Customer Service Via – Unlimited support hours via:

Phone
Email
Escapia University
Knowledge library

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Pros

Escapia is a full-featured, enterprise-level property management software.
While some property management softwares struggle with their integration with Vrbo, since Escapia is part of the Expedia Group it has a direct and strong connection to Vrbo.
Its built-in channel connections provide direct access to a broad range of niche booking platforms, especially ones focused on Hawaii, the Gulf Coast, and the Caribbean.
A wide range of third-party integrations are available to supplement the Escapia feature set.

Cons

Escapia does not have an API integration with Airbnb or Booking.com. Users can connect to Airbnb through integration EscapiaConnect or another channel manager.
Escapia is a large platform and new users should expect a learning curve before they feel comfortable and fluid.
2-way SMS messaging is not currently available within Escapia. Users will need to connect to a third-party integration partner if this is an important feature to them.
Escapia does not currently have a unified inbox for all connected OTAs.

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