Overview
Ciirus is a property management software offering reservations, website integrations, marketing, accounting, and guest communication solutions. It is recommended for owners, property managers, and co-hosts who manage more than five properties. It is a cloud based platform that is fully functional on mobile.
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Pricing
Tiered pricing based on the number of active properties plus a small percentage of booking revenue from integrated channels.
OR
Flat monthly fee based on the number of active listings.
Recommended for the Following
Individual Self Managing Property Owners
- No – for owners with less than 5 properties.
- Yes – for owners with more than 5 properties.
Property Managers and Co-hosts
Yes, CiiRUS is specifically designed for property managers, hosts, and co-hosts that run a large portfolio of properties.
Features
Unified Inbox From All Connected OTAs – Yes
Unified Calendar From All Connected OTAs – Yes
Unified Quote Management For All Connected OTAs – Yes
Rate Management For All Connected OTAs – Yes
Channel Management for the Following OTAs – API integrations with:
- Vrbo
- Airbnb
- Booking.com
A built-in channel manager for numerous other OTAs. Third party channel manager integrations are available as well if there are specific niche OTA’s you’re seeking to connect with.
Setup Service – Yes, there is an onboarding fee that covers a full onboarding service.
Payment Processors – Integrates with the following payment processors:
- VacationRentPayment
- LynnbrookGroup
- Stripe
- Authorize.net
- Mastercard
- Ascent Payment Solutions
Accounting – Yes, revenue and accounts payable accounting is built-in. Quickbooks integration is also available.
Trust Accounting – Yes
Cleaning and Maintenance – Yes. Built-in:
- Cleaning
- Maintenance
- Inspection tool with:
- Property level checklists
- Photo verification of work
- Integration with built-in accounting to address payment of teams, and billing property owners for services.
Integration with other third-party property care and maintenance solutions are also available if desired.
Channel Specific Promotions – Yes
External Website integration – No pre-built widget, but API code can be generated for users to provide their stand-alone website developers.
Internal Website builder – Yes, either website templates or custom built websites.
Email Service Provider Integration – Yes, Mailchimp or any SMTP email program such as Gmail, Outlook, etc.
Review Aggregation from OTAs – Yes, Airbnb only.
Guest Messaging – Yes, via email, and SMS. Messages can be sent to Airbnb guests through the Airbnb messaging platform. Guest messages can be prescheduled and automated.
Guest ID Management – Not built-in, but available through third-party integration with Safely and Guest Ranger.
Automated Rental Agreements – Yes
Digital Signatures for Agreements – Yes
Internal dynamic pricing tool – No
External dynamic pricing integration –
- KeyData
- Beyond
- PriceLabs
Additional integrations coming soon.
Security Deposits – Yes
Guest Damage Insurance – Integrates with:
- Generali Global Assistance
- Safely
- RedSky Travel Insurance
- Fudge Insurance
- Waivr
Guest Vetting – Yes with CiiRUS +, or third party solutions.
Mobile App – Fully responsive platform with all features available on mobile.
Smart Home and Smart Lock Integrations – Yes
- Lynx
- Rently
- Point Central
- Brivo
Bookings Direct from Facebook – No
Upsells and Add-ons – Yes, via Guest Pass (the built-in digital guest guide). API integration with other 3rd party solutions is also available.
Property Management Features
- Invoicing – Yes
- Property Management Reports – Yes
- Owner Login – Yes
- Owner Statements – Yes
- Vendor Payments – Yes
- Owner Contract Management – Yes, with digital signatures.
- User Permissions and activity logs – Yes
Customer Service Via –
- Unlimited free email
- Phone
- Live web chat support
- On demand or live webinars
- Extensive knowledge library
- Learning groups
Additional Features –
- Listing Optimization tool to ensure your listings are complete and optimized for:
- OTA platforms
- Website SEO
- Branding
- Wholesale Distribution – Exclusive integration with Virgin Holidays and other tour operators.
- Ticket Broker Services – Property managers can receive a commission on their guests’:
- Disney World ticket purchases
- Sea World ticket purchases
- Other Orlando attraction ticket purchases
- CiiRUS users can cross promote each other’s listings on their websites and receive a booking commission.
CiiRUS+ Features:
- Up to $1,000,000 property and liability insurance
- Up to $10,000 Bed bug protection
- Chargeback support
- CiiRUS will handle all guest communication prior to arrival
- CiiRUS will handle reservation payment tracking and management
Pros
- One of the most complete built-in feature sets of PMS platforms currently available. Third party integrations are available, but less necessary.
- Using the built-in digital guest guide would save the cost of a third party integration.
- Using the built-in property care tool would save the cost of a third part integration.
- Marketing, SEO, and distribution tools can help managers get more bookings.
- The wholesale distribution feature allows listings to be found on sites it can be difficult to gain access to.
Cons
- Not available for owners with less than 5 properties.
- Because of the CiiRUS platform's robustness, new users should expect a learning curve.
- CiiRUS+ features are not available without an additional fee.
- On-platform messaging is currently only available for Airbnb.
Customer Reviews
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