Airtasker
Overview
Airtasker is a gig economy platform that connects people seeking help with a task to people with the skills to do the job. Airtasker allows customers to rate taskers and taskers to rate customers in a manner that is almost identical to the Airbnb review system.
In a Hurry? Wanna Skip the Wordy Parts?
Pricing
- Creating an Airtasker account is free.
- Customers set a price they are willing to pay when they create a task.
- The price can be modified after the task is created if the scope of the task changes.
Recommended for the Following
Individual Self-Managing Property Owners – Yes
Property Managers and Co-hosts – Yes, but ideally property managers and co-hosts have a fixed team they work with consistently. Airtasker could be an option for getting extra assistance for short-term projects.
Features
Automated Cleaner Scheduling: No, creation of tasks must be done manually.
Cleaner and Maintenance Payments: Yes via Airtasker Pay using:
- Visa
- Mastercard
- AMEX
- Debit cards
Cleaner Marketplace: Yes.
Cleaning Checklists: No
Quality Verification Photos: No, photo verification of task quality is not built into the Airtasker app.
Issue Reporting: Can be done through direct messaging with Airtasker.
Inventory Management: N/A
Linen Management: This can be posted as a task.
Quality Control Inspections: No
Cleaning Team Screening: Each Tasker’s profile has verified ratings and reviews from the previous tasks completed.
Mobile App: Yes
Customer Support: Yes.
- Help center
Integrations
- Currently unaware of any PMS integrations for Airtasker.
Other Features:
- Just like Airbnb, Airtasker chargers a service fee. This fee is charged to the Tasker and can range from 10-20% of the task price.
- Airtasker has a dispute resolution process if issues arise during a task.
- Airtasker is available in:
- United States
- Australia
- The United Kingdom
- New Zealand
- Singapore
- Ireland.
- *You can only create tasks in the country you are located in.
Pros
- A fast way to find help for a wide range of projects including: furniture assembly, cleaning, maintenance, painting, marketing tasks, photography, wallpapering, etc. The possibilities are almost endless.
- Airtasker holds the task payment in escrow until the task has been completed to the customer's satisfaction.
Cons
- Airtasker is a relatively new platform and there might not be many "Taskers" (professionals who have joined the Airtasker platform) in your area.
- Just like guests take a risk staying at properties without many reviews, customers are taking a bit of a risk if they use a Tasker with a limited number of reviews.
- Invoices are not provided automatically. Taskers are independent contractors, so you’ll have to request an invoice from them directly for your records and tax purposes.
Customer Reviews
Give More Than You Take. If you have experience with this product or company, please share your knowledge with the STR community.Leave a Reply
You must be logged in to post a comment.
