Digital Guest Guide Comparisons

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Overview

A complete suite that automates and simplifies the challenges of short-term and vacation rentals.

 

Price

Property Management Software Pricing

Starter: $109/month for up to 4 listings.

Pro: $199/month for up to 11 listings.

Pro Plus: $249/month for up to 19 listings.

Premium: $260/month for 20+ listings.

Discounts are available for annual pricing.

Additional charges apply for  Stripe and Paypal processing.

 

Digital Guidebook Pricing

Free: Your first guide book is free.

Additional guidebooks are $9.99/per month.

  • Recommended For the Following

    Individual Self-Managing Property Owners – Yes

    Property Managers and Co-hosts –  Yes

  • Features

    Unified Inbox From All Connected OTAs – Yes

    Unified Calendar From All Connected OTAs – Yes

    Unified Quote Management For All Connected OTAs  – Yes

    Rate Management For All Connected OTAs – Yes

    Channel Management for the Following OTAs 

    • Airbnb – Direct API connection
    • Booking.com – Direct API connection
    • Vrbo – Direct API connection
    • Hometogo
    • GetawayGoGo
    • Tripadvisor Rentals
    • VacayMyWay
    • FindRentals
    • Homads
    • Google Vacation Rentals
    • Apartment Love
    • Whimstay
    • GoLightly
    • Viator
    • Yupe
    • Red Awning
    • Additional niche OTAs available through integration with Rentals United or NextPax.

    Setup Service – Yes, $600 set-up fee.

    Payment Processors – Integrates with the following payment processors:

    • Stripe
    • Paypal
    • Charge Automation
    • VacationRentPayment

    Accounting – Yes, via Quickbooks integration. Also integrates with Ximplifi.

    Trust Accounting – No

    Cleaning and Maintenance – Yes, automated notification of cleaning and maintenance teams of reservations. Also integrates with:

    • Breezeway
    • EZ Care
    • Operto Teams
    • Properly
    • Turno

    Reports – Yes

    Channel Specific Promotions Unknown

    External Website integration –  Yes, with a widget.

    Internal Website builder – Yes

    Email Service Provider Integration – Yes, via Mailchimp

    Review Aggregation from OTAs – Yes, via Revyoos WordPress plugin.

    Guest Messaging – Yes, guest messaging available via email and SMS for Pro plans or higher. Additional messaging options are available through integration with Akia.

    Guest ID Management – Yes, via integrations with:

    • Autohost
    • Charge Automation
    • Chekin
    • Superhog

    Automated Rental Agreements –  Unknown

    Digital Signatures for Agreements – Yes, via integration with HelloSign.

    Internal dynamic pricing tool – No

    External dynamic pricing integration  – Yes, via integration with:

    • Beyond
    • DPGO
    • Key Data
    • PriceLabs
    • Nightpricer
    • Wheelhouse

    Security Deposits – Yes, via Charge Automation integration.

    Guest Damage Insurance – Yes, via integration with:

    • Insuraguest
    • Safely
    • Superhog

    Guest Vetting – Yes, via integrations with:

    • Autohost
    • Superhog

    Mobile App – Yes

    Smart Home   Yes, via integration with

    • Jervis Systems 
    • Lynx
    • Operto
    • Point Central

    Bookings Direct from Facebook – No

    Smart Lock Integration – Yes, via integration with

    • Jervis
    • Lynx
    • Operto
    • Point Central
    • Remote Lock

    Upsells and Add-ons – Yes, via integrations with:

    • AIPEX virtual concierge
    • BabyQuip
    • Charge Automation

    Property Management Features

    Invoicing – Unknown

    Property Management Reports – Unknown

    Owner Login – Unknown

    Owner Statements – Unknown

    Customer Service Via – 24/7 email and chat support, and extensive knowledge library.

    Additional Features:

    • Hostfully also has a digital guest guidebook.
    • Zapier integration lets you connect to a wide variety of additional third-party solutions.

    Digital Guest Guidebook Features

    • Offer local recommendations.
    • Images, videos, and map embedding.
    • Customizable sections and categories.
    • Voice content.
    • Upsell via Guidebook Marketplace.
    • Referral revenue.
    • Capture every guest’s email address.
    • Customizable branding and themes.
    • Ability to use a custom domain.
    • Translate into 16 languages.
    • Integration with Hostfully PMS.
    • Works on all devices.
    • Share a custom link, QR code, or printable PDF.
  • Pros
    • The first digital guest guidebook is free.
    • 24/7 customer support via email and chat is very helpful.
    • White glove support is also available for Premium users.
    • Custom engineering is available to meet the needs of enterprise-level property management companies.
    • Hostfully recently launched an updated mobile app.
    • Hostfully has a broad range of third-party integrations, which makes it easy for users to find solutions for all aspects of their business.
  • Cons
    • As with many PMS companies, take into account the additional fees for each third-party integration you choose to use.
    • SMS messaging and digital signatures are not available on the Starter plan.
    • Features and support vary by subscription as opposed to being available to all Hostfully users.
Compare This

Overview

RueBaRue is a guest communication platform for vacation rentals. It automates a rental home’s guestbook, streamlining the check-in process for both guests and hosts, making it easier and more secure. Another of RueBaRue’s standout features is its local area guides, which give guests at-a-glance access to attractions and points of interest near their destination. With smart lock automation, checking in and out has been made even simpler with PIN codes or one-time passwords, personalizing each stay while still ensuring peace of mind for the host.

Price

Pricing Plan

Digital Guestbook
Starting at $8.33 and tiered by the # of properties.
Text Messaging
Starting at $8.33 and tiered by the # properties.
Bundle
Starting at $12.49 and tiered by the # of properties.
  • Recommended for the Following

    Individual Self-Managing Property Owners – Yes

    Property Managers and Co-hosts –  Yes

  • Features

    Digital Guest Guide

    • Customizable with your branding.
    • Can schedule to your guide to be automatically be sent to your guests via SMS or email.
    • Customizable guide layout.
    • Automatic distance calculation from your property to local recommendations to assist your guests with planning their day.
    • Mobile and desktop friendly.
    • QR code available to place in the home and allow guests to access the guide.
    • Printable.
    • Yale and August smart lock integration can automatically generate codes and include them in your guest guide.
    • Analytics to track guide use.

     

    Guest SMS Messaging

    • Increase revenue by filling gap nights between bookings with automated Extend Guest Stay messages.
    • Answer guest texts instantly using SMS Guest Messaging.
    • Capture website leads and answer visitor questions by text with SMS Webchat.
    • Automated requesting guest reviews. 
    • Automated guest surveys let you find out what your guests like and don’t like before, during, and after their stay.
    • Message logs can are archived for later retrieval if needed.

    Mobile App

    • Yes

     

    PMS Integrations – Users must have a minimum of 3 units for PMS integration.

    • Barefoot
    • Direct
    • Escapia
    • Guesty
    • Hostaway
    • LMPM
    • LiveRez
    • myVR
    • OwnerRez
    • RealTime Rental
    • Streamline
    • Track
    • Tokeet

     

    Additional Information

    • RueBaRue can handle texting to international phone numbers.
    • RueBaRue assigns your business a dedicated phone number in your local area code. All messages are sent and received from this number.

     

    Customer Support

    • Phone
    • Email
  • Pros
    • 14 day free trial.
    • No setup or integration fees.
    • Free onboarding and training.
    • No contracts
    • SMS has a much higher open rate than email messages and is easy for your guests.
    • The guest messaging service has the option to allow multiple team members privileges to reply to message threads. This is a great feature to share guest messaging duties among more than one person.
    • Guest reviews can be published on your Google business listing and help grow your online reputation and increase direct bookings.
    • The Extend Stays feature automatically scans your calendar looking for gaps. You can quickly review the gaps it finds and  select those you want to invite to extend their stay = more revenue.
  • Cons
    • PMS integration is only available for accounts with 3 or more properties.
    • It will be great to see RueBaRue grow and add additional PMS integrations.
Compare This

Overview

Breezeway is a property operations app for vacation rental hosts and managers. With tools for task scheduling, quality assurance, real-time work coordination, guest messaging, and more. Breezeway helps short-term rental hosts and managers increase their operational efficiency, eliminate hours of manual work, and boost service revenue.

Price

Tiered pricing based on number of properties active in Breezeway.

  • Recommended For The Following

    Self-Managing Property Owners – Yes.

    Property Managers and Co-hosts – Yes, Breezeway was originally developed for use by property managers and co-hosts, so it’s features are created to support those with large portfolios, teams, and inventory.

     

  • Breezeway Features

    Automated Cleaner Scheduling – Yes, automatically schedule tasks for staff and cleaners based on reservation times and custom rules.

    Cleaner and Maintenance Payments – No, Breezeway does not have a feature to allow you to pay your team members through the platform.

    Cleaner Marketplace – No, Breezeway does not have a marketplace to find cleaners. Users invite their cleaning companies, linen services, maintenance personnel, etc. onto the Breezeway app.

    Cleaning Checklists – Yes, cleaning checklist templates that are fully customizable. A library of templates is available as a starting place.

    Messaging – Yes, allows you to communicate with guests & owners about property issues and quickly relay information to cleaning and maintenance staff. Guest messaging is an add-on service not included in the basic Breezeway membership.  Staff can receive push notifications, emails, or SMS messages for new tasks.

    Quality Verification Photos – Yes, cleaning staff can upload photos of completed work, providing quality control for owners/managers and documentation of the property’s condition when they arrived and the condition before guest arrival.

    Issue Reporting – Yes, the cleaning team can report any issues they discover during cleaning and report it directly to the host/manager/maintenance as needed.

    Inventory Management – The inventory feature simplifies consumables management and reduces the risk of running out of supplies.

    Linen Management – Yes

    Quality Control Inspection Management – Yes, a complimentary property safety inspection course is available.

    *Proper Insurance offers a premium discount to properties with a completed safety inspection course.

    Cleaning Team Screening – No

    Mobile App – Yes, a mobile app is available for staff and can function without wifi connection.

    Customer Support – 

    • Chat support
    • Dedicated customer support representative
    • Knowledge library

    PMS Integrations – Direct integration with numerous property management systems to automatically pull reservation information and trigger messages and scheduling with your cleaning and maintenance teams.

    Other Integrations:

    • Dormakaba
    • Pointcentral
    • Brivo
    • Noiseaware

    Other Features:

    • Hosts can track cleaning and property care with the ” Smart Task and Monitoring Dashboard.”
    • You can track the whereabouts of your team through a GPS map view.
    • Integrates with smart locks for home access and security.
    • Breezeway will soon be releasing a digital welcome guide product.

     

  • Pros
    • Breezeway's inventory management tool is especially helpful with ensuring you don't run out of consumable products: toiletries, trash bags, light bulbs, batteries, etc. Anything you use can be tracked.
    • Breezeway integrates with most of the leading property management systems.
    • Intuitive and user-friendly app and website.
    • It's nice that the guest messaging feature is an add-on because users may already have other products in their tech stack they utilize for messaging.  It's there if you need it, but you don't have to pay for it if you don't need it.
       
  • Cons
    • Some have reported that the mobile app used by cleaning and maintenance teams in the field can run slowly at times. Breezeway has built a way for team members to download their tasks and work offline, but it is important you train your teams how to use this feature.
    • Don't get carried away! Users of Breezeway, and similar other platforms, should be careful not to create overwhelming cleaning and maintenance checklists for their teams. There are so many options for task creation, requiring photos, etc. that it is easy to get carried away and create checklists with hundreds of items.
Compare This

Overview

Operto is a multi-faceted solution for managing vacation rental businesses. It provides automation for guest experiences such as check-in, check-out, messaging, and digital guest guides. It also features a dashboard for easy control of smart devices, noise monitoring, temperature control, and PMS integrations.

 

 

 

Price

  • Recommended for the Following

    Individual Self-Managing Property Owners 

    Property Managers and Co-hosts 

  • Features

    We’re not quite ready to publish our review of Operto.

    In the meantime, help your fellow hosts and property manager. Please write a review below and share your experience with Operto.

Compare This

Overview

Increase your income, and profits, and improve your guest experience while saving time and money by automating the entire registration process. For all types of tourist accommodation: hotels, apartments, villas, short-term vacation rentals, and camping.

 

 

Price

  • Recommended for the Following

    Individual Self-Managing Property Owners – 

    Property Managers and Co-hosts –  

  • Features

    We’re not quite ready to publish our review of Chekin.

     

    Please write a review below and share your experience with Chekin.

Compare This

Overview

Duve helps hospitality professionals improve performance, increase profitability, and enhance their brand using a single platform. Creating a deeper, friendlier, and enhanced experience for their guests.

Price

  • Recommended for the Following

    Individual Self-Managing Property Owners – 

    Property Managers and Co-hosts –  

  • Features

    We’re not quite ready to publish our review of Duve.

     

    Please write a review below and share your experience with Duve.

Compare This

Overview

DACK is a guest application and a powerful operator portal to control, customize and manage guest experience, from messaging, verification, check-in / check-out, digital guide books, smart home integrations, and more. Dack can also easily be set up and integrated with your existing tools such as PMS, guest services, workflow management, and smart locks.

Price

  • Recommended for the Following

    Individual Self-Managing Property Owners – 

    Property Managers and Co-hosts –  

  • Features

    We’re not quite ready to publish our review of Dack.

     

    Please write a review below and share your experience with Dack.

Compare This

Overview

RueBaRue is a guest communication platform for vacation rentals. It automates a rental home’s guestbook, streamlining the check-in process for both guests and hosts, making it easier and more secure. Another of RueBaRue’s standout features is its local area guides, which give guests at-a-glance access to attractions and points of interest near their destination. With smart lock automation, checking in and out has been made even simpler with PIN codes or one-time passwords, personalizing each stay while still ensuring peace of mind for the host.

 

 

Price

  • Recommended for the Following

    Individual Self-Managing Property Owners – 

    Property Managers and Co-hosts –  

  • Features

    We’re not quite ready to publish our review of RueBaRue.

     

    While you wait, please write a review below and share your experience with RueBaRue.