Concierge Tool Comparisons

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Overview

BabyQuip is a one-stop shop for baby gear rentals. They offer clean, safe, and insured baby gear. Can deliver your guest’s baby needs to over 1000 places in the US and eight countries internationally. New locations are being added every week. The baby gear is rented and delivered by Quality Providers, who are local moms, dads, grandparents and best friend teams.

Price

Full-size cribs with linens usually start at $20/day, full-size strollers at $10/day, car seats at $8/day, pack n plays at $10/day.

  • Recommended for the Following

    Individual Self Managing Property Owners –  Yes

    Property Managers and Co-hosts –  Yes

  • Features

    Concierge Type

    • Baby Gear Rental

     

    Baby Gear offered

    • Cribs and sleep products
    • Car seats
    • Strollers and wagons
    • High chairs
    • Toys
    • Books
    • Games
    • Baby bathing equipment
    • Outdoor and seasonal gear
    • Bouncers and swings

     

    Features

    • BabyQuip can deliver baby gear to your rental and will pick it up when your guests are done with it. 
    • Clean, safe & insured. 
    • Guests can reserve baby gear through the BabyQuip app or website. 
    • Also provides baby gear cleaning services.
    • Mobile app available on both the Apple and Google Play stores.

     

    Delivery Options

    • Airport
    • Hotel
    • Resort
    • Vacation rental
    • Family Residences
    • Self-pick-up and self-return

     

    Service Fee

    • Customers’ service fees are between 6% and 9% every time a reservation is made through the BabyQuip platform.

     

    Payment options

    • Visa
    • MasterCard
    • American Express
    • JCB
    • Discover
    • Diners Club
    • They also accept gift cards and prepaid cards.

     

    Set-up and Installation

    • Local BabyQuip Quality Providers take care of installation.
    • Exception- BabyQuip Quality Providers are not able to install car seats or babyproofing items like gates.

     

    Insurance

    • BabyQuip offers USD $1,000,000 in liability insurance.

     

    Cancellation Policy

    • Once a reservation is made, the service fee is non-refundable.

     

    Integrations

    • Destination by Hyatt
    • Guesty
    • Hostfully
    • JPMA
    • Family Travel Associations
    • Kid Car
    • Inspirato
    • RVshare
    • Fit4mom
    • Kayak
    • Pivot
    • Family Travel
    • Xplorie
    • DACK
    • Avantstay
    • Itrip Vacations
    • Blueground
    • Curator hotel and resorts collections
    • Travel Edge Network

     

    Additional Information

    • Reservations should be made early for the best item availability.
    • A minimum rental period of 3 days is typically required; although some Quality Providers allow 1 or 2-day rentals.
    • BabyQuip offers e-cards worth $25 to $250.

     

    Customer Support

    • Email
    • Phone.

     

  • Pros
    • A great way to offer baby products for your guests without stocking them yourself.
    • BabyQuip offers an affiliate program to hosts and property managers who refer their guests to BabyQuip.  Program members receive a 10% commission on all items guests rent.
    • Rentals are covered by the BabyQuip Damage Protection Plan, which covers damages to the gear up to $1000.
    • All Quality Providers are background checked.
    • No need to worry about recalled items, keeping items clean, or storing bulky baby equipment.
    • Offers e-gift cards.
    • Offers contact-less delivery.
  • Cons
    • Baby Quip availability may be limited in some rural and less well-known areas.
Compare This

Overview

RueBaRue is a guest communication platform for vacation rentals. It automates a rental home’s guestbook, streamlining the check-in process for both guests and hosts, making it easier and more secure. Another of RueBaRue’s standout features is its local area guides, which give guests at-a-glance access to attractions and points of interest near their destination. With smart lock automation, checking in and out has been made even simpler with PIN codes or one-time passwords, personalizing each stay while still ensuring peace of mind for the host.

Price

Pricing Plan

Digital Guestbook
Starting at $8.33 and tiered by the # of properties.
Text Messaging
Starting at $8.33 and tiered by the # properties.
Bundle
Starting at $12.49 and tiered by the # of properties.
  • Recommended for the Following

    Individual Self-Managing Property Owners – Yes

    Property Managers and Co-hosts –  Yes

  • Features

    Digital Guest Guide

    • Customizable with your branding.
    • Can schedule to your guide to be automatically be sent to your guests via SMS or email.
    • Customizable guide layout.
    • Automatic distance calculation from your property to local recommendations to assist your guests with planning their day.
    • Mobile and desktop friendly.
    • QR code available to place in the home and allow guests to access the guide.
    • Printable.
    • Yale and August smart lock integration can automatically generate codes and include them in your guest guide.
    • Analytics to track guide use.

     

    Guest SMS Messaging

    • Increase revenue by filling gap nights between bookings with automated Extend Guest Stay messages.
    • Answer guest texts instantly using SMS Guest Messaging.
    • Capture website leads and answer visitor questions by text with SMS Webchat.
    • Automated requesting guest reviews. 
    • Automated guest surveys let you find out what your guests like and don’t like before, during, and after their stay.
    • Message logs can are archived for later retrieval if needed.

    Mobile App

    • Yes

     

    PMS Integrations – Users must have a minimum of 3 units for PMS integration.

    • Barefoot
    • Direct
    • Escapia
    • Guesty
    • Hostaway
    • LMPM
    • LiveRez
    • myVR
    • OwnerRez
    • RealTime Rental
    • Streamline
    • Track
    • Tokeet

     

    Additional Information

    • RueBaRue can handle texting to international phone numbers.
    • RueBaRue assigns your business a dedicated phone number in your local area code. All messages are sent and received from this number.

     

    Customer Support

    • Phone
    • Email
  • Pros
    • 14 day free trial.
    • No setup or integration fees.
    • Free onboarding and training.
    • No contracts
    • SMS has a much higher open rate than email messages and is easy for your guests.
    • The guest messaging service has the option to allow multiple team members privileges to reply to message threads. This is a great feature to share guest messaging duties among more than one person.
    • Guest reviews can be published on your Google business listing and help grow your online reputation and increase direct bookings.
    • The Extend Stays feature automatically scans your calendar looking for gaps. You can quickly review the gaps it finds and  select those you want to invite to extend their stay = more revenue.
  • Cons
    • PMS integration is only available for accounts with 3 or more properties.
    • It will be great to see RueBaRue grow and add additional PMS integrations.
Compare This

Overview

Wonderguide guides are created by locals and offer specialized travel recommendations, and local knowledge. They suggest excursions, events, and points of interest in the area. Wonderguide has a thorough dashboard and is accessible via a mobile app.

Price

Pricing Plan

Free Version
Free
Premium
Contact Sales
  • Recommended for the Following

    Individual Self-Managing Property Owners – Yes

    Property Managers and Co-hosts – Yes

  • Features

    Products Offered

    • Customized Travel guides

    Product Key Features

    • An easy and free way to create custom area guides.
    • Wonderguide provides a custom URL and QR codes to simplify sharing your guide.
    • Comprehensive dashboard showing your guide’s performance.
    • Weekly guide progress report.
    • Guides can include recommendations for
      • Activities
      • Places
      • Restaurants 
      • Local tours
      • Places of interest you recommend.
    • Guides are printable.

     

    Additional Features

    •  Whenever someone purchases an experience or tour through your Wonderguide, you earn travel credits you can use to book tours and activities through Wonderguide for your future travels.
    • Earn 7% in Wonderguide credits if using the free verions.
    • Earn 12% commission if using the Premium plan.
    • Payment Method:
      Via third-party payment processors

      • Stripe
      • Visa
      • Mastercard
      • American Express
      • Discover via third-party payment processors.

     

    Mobile App

    • Yes

     

    Integrations

    • None

     

    Customer Support

    • Email support
  • Pros
    • A free and easy way to create area guides for your guests.
    • The custom link makes it easy to share your guides with guests as part of your automated guest messages.
    • Owners of smaller portfolios can earn 7% in Wonderguide credits to use towards the purchase of tours and activities for their personal vacations.
    • Property managers who join the Premium membership and have  large portfolios can earn a  12% sales commission on tours and activities booked through their Wonderguides.
  • Cons
    • Wonderguides don't include information specific to your property: wifi passwords, driving directions, how to use the hot tub, etc.
Compare This

Overview

Increase your income, and profits, and improve your guest experience while saving time and money by automating the entire registration process. For all types of tourist accommodation: hotels, apartments, villas, short-term vacation rentals, and camping.

 

 

Price

  • Recommended for the Following

    Individual Self-Managing Property Owners – 

    Property Managers and Co-hosts –  

  • Features

    We’re not quite ready to publish our review of Chekin.

     

    Please write a review below and share your experience with Chekin.

Compare This

Overview

Duve helps hospitality professionals improve performance, increase profitability, and enhance their brand using a single platform. Creating a deeper, friendlier, and enhanced experience for their guests.

Price

  • Recommended for the Following

    Individual Self-Managing Property Owners – 

    Property Managers and Co-hosts –  

  • Features

    We’re not quite ready to publish our review of Duve.

     

    Please write a review below and share your experience with Duve.

Compare This

Overview

Airport Transfers offers automated transfer services for vacation rentals. They provide convenient guest transfers at no cost as well as extra guest services such as the delivery of pre-order essentials like sim cards and tickets to local attractions.

 

 

Price

  • Recommended for the Following

    Individual Self-Managing Property Owners – 

    Property Managers and Co-hosts –  

  • Features

    We’re not quite ready to publish our review of Airport Transfers.

     

    In the meantime, help your fellow hosts and property managers. Please write a review below and share your experience with Airport Transfers.

Compare This

Overview

RueBaRue is a guest communication platform for vacation rentals. It automates a rental home’s guestbook, streamlining the check-in process for both guests and hosts, making it easier and more secure. Another of RueBaRue’s standout features is its local area guides, which give guests at-a-glance access to attractions and points of interest near their destination. With smart lock automation, checking in and out has been made even simpler with PIN codes or one-time passwords, personalizing each stay while still ensuring peace of mind for the host.

 

 

Price

  • Recommended for the Following

    Individual Self-Managing Property Owners – 

    Property Managers and Co-hosts –  

  • Features

    We’re not quite ready to publish our review of RueBaRue.

     

    While you wait, please write a review below and share your experience with RueBaRue.

     

Compare This

Overview

ROX360 is a marketing platform that offers a Vayk design and smart booking engine at no extra cost. With their Smart Booking Engine, the host can minimize marketing costs, offer year-round guest connections, and capture travelers’ companions’ contact details for additional leads.

 

 

Price

Compare This

Overview

DACK is a guest application and a powerful operator portal to control, customize and manage guest experience, from messaging, verification, check-in / check-out, digital guide books, smart home integrations, and more. Dack can also easily be set up and integrated with your existing tools such as PMS, guest services, workflow management, and smart locks.

Price

  • Recommended for the Following

    Individual Self-Managing Property Owners – 

    Property Managers and Co-hosts –  

  • Features

    We’re not quite ready to publish our review of Dack.

     

    Please write a review below and share your experience with Dack.

Compare This

Overview

TaskRabbit is revolutionizing the way we find help with our everyday tasks. Through their online and mobile marketplace, they are connecting freelance labor to help with a variety of needs – from furniture assembly to delivery services and more. With availability to over 36 States, you can find help quickly. 

Price

Fees depend on the Tasker’s hourly rate and the nature of the job.

  • Recommended for the Following

    Individual Self-Managing Property Owners – Yes

    Property Managers and Co-hosts –  Yes

  • Features

    Services Offered

    • Grocery shopping and delivery
      • Get groceries for you and have them delivered straight to your door.
      • Contactless delivery
      • Same day delivery available
      • You can contact Tasker directly after booking.

     

    • Assembling Furniture (partnered with IKEA)
    • Moving services
    • House cleaning
    • Handyman Services
    • Furniture Movers
    • Gardening
    • Laundry Services

     

    Account Registration

    • Yes

     

    Insurance

    • None

     

    Payment options

    • Credit card
    • Your card will be charged within 24 hours after the tasker invoice.

     

    Mobile App

    • Yes, available in the App Store and Google Play.

     

    Integrations

    • None

     

    Additional Information

    • Task Rabbit is available in 36 states (USA) and 7 other countries.
    • You can check the tasker reviews, ratings, and prices.

     

    Customer Support

    • Email

     

  • Pros
    • Offer same-day grocery delivery for vacation rentals (a great guest upsell).
    • Offer contactless delivery.
    • A great way to get another set of hands while setting up a property.
  • Cons
    • May have a limited number of Taskers in some rural locations.