Cleaning and Property Care Comparisons

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Overview

Airtasker is a gig economy platform that connects people seeking help with a task to people with the skills to do the job.  Airtasker allows customers to rate taskers and taskers to rate customers in a manner that is almost identical to the Airbnb review system.

Price

  • Creating an Airtasker account is free.
  • Customers set a price they are willing to pay when they create a task.
  • The price can be modified after the task is created if the scope of the task changes.

  • Recommended for the Following

    Individual Self-Managing Property Owners – Yes

    Property Managers and Co-hosts –  Yes, but ideally property managers and co-hosts have a fixed team they work with consistently.  Airtasker could be an option for getting extra assistance for short-term projects.

  • Features

    Automated Cleaner Scheduling: No, creation of tasks must be done manually.

    Cleaner and Maintenance Payments: Yes via Airtasker Pay using:

    • Visa
    • Mastercard
    • AMEX
    • Debit cards

    Cleaner Marketplace: Yes. 

    Cleaning Checklists: No

    Quality Verification Photos: No, photo verification of task quality is not built into the Airtasker app.

    Issue Reporting: Can be done through direct messaging with Airtasker. 

    Inventory Management: N/A

    Linen Management: This can be posted as a task.

    Quality Control Inspections: No

    Cleaning Team Screening: Each Tasker’s profile has verified ratings and reviews from the previous tasks completed.

    Mobile App: Yes

    Customer Support: Yes.

    • Help center
    • Email

    Integrations

    • Currently unaware of any PMS integrations for Airtasker.

    Other Features: 

    • Just like Airbnb, Airtasker chargers a service fee. This fee is charged to the Tasker and can range from 10-20% of the task price.
    • Airtasker has a dispute resolution process if issues arise during a task.
    • Airtasker is available in:
      • United States
      • Australia
      • The United Kingdom
      • New Zealand
      • Singapore
      • Ireland.
    • *You can only create tasks in the country you are located in.
  • Pros
    • A fast way to find help for a wide range of projects including: furniture assembly, cleaning, maintenance, painting, marketing tasks, photography, wallpapering, etc. The possibilities are almost endless.
    • Airtasker holds the task payment in escrow until the task has been completed to the customer's satisfaction.
  • Cons
    • Airtasker is a relatively new platform and there might not be many "Taskers" (professionals who have joined the Airtasker platform) in your area.
    • Just like guests take a risk staying at properties without many reviews, customers are taking a bit of a risk if they use a Tasker with a limited number of reviews.
    • Invoices are not provided automatically.  Taskers are independent contractors, so you’ll have to request an invoice from them directly for your records and tax purposes.
Compare This

Overview

Breezeway is a property operations app for vacation rental hosts and managers. With tools for task scheduling, quality assurance, real-time work coordination, guest messaging, and more. Breezeway helps short-term rental hosts and managers increase their operational efficiency, eliminate hours of manual work, and boost service revenue.

Price

Tiered pricing based on number of properties active in Breezeway.

  • Recommended For The Following

    Self-Managing Property Owners – Yes.

    Property Managers and Co-hosts – Yes, Breezeway was originally developed for use by property managers and co-hosts, so it’s features are created to support those with large portfolios, teams, and inventory.

     

  • Breezeway Features

    Automated Cleaner Scheduling – Yes, automatically schedule tasks for staff and cleaners based on reservation times and custom rules.

    Cleaner and Maintenance Payments – No, Breezeway does not have a feature to allow you to pay your team members through the platform.

    Cleaner Marketplace – No, Breezeway does not have a marketplace to find cleaners. Users invite their cleaning companies, linen services, maintenance personnel, etc. onto the Breezeway app.

    Cleaning Checklists – Yes, cleaning checklist templates that are fully customizable. A library of templates is available as a starting place.

    Messaging – Yes, allows you to communicate with guests & owners about property issues and quickly relay information to cleaning and maintenance staff. Guest messaging is an add-on service not included in the basic Breezeway membership.  Staff can receive push notifications, emails, or SMS messages for new tasks.

    Quality Verification Photos – Yes, cleaning staff can upload photos of completed work, providing quality control for owners/managers and documentation of the property’s condition when they arrived and the condition before guest arrival.

    Issue Reporting – Yes, the cleaning team can report any issues they discover during cleaning and report it directly to the host/manager/maintenance as needed.

    Inventory Management – The inventory feature simplifies consumables management and reduces the risk of running out of supplies.

    Linen Management – Yes

    Quality Control Inspection Management – Yes, a complimentary property safety inspection course is available.

    *Proper Insurance offers a premium discount to properties with a completed safety inspection course.

    Cleaning Team Screening – No

    Mobile App – Yes, a mobile app is available for staff and can function without wifi connection.

    Customer Support – 

    • Chat support
    • Dedicated customer support representative
    • Knowledge library

    PMS Integrations – Direct integration with numerous property management systems to automatically pull reservation information and trigger messages and scheduling with your cleaning and maintenance teams.

    Other Integrations:

    • Dormakaba
    • Pointcentral
    • Brivo
    • Noiseaware

    Other Features:

    • Hosts can track cleaning and property care with the ” Smart Task and Monitoring Dashboard.”
    • You can track the whereabouts of your team through a GPS map view.
    • Integrates with smart locks for home access and security.
    • Breezeway will soon be releasing a digital welcome guide product.

     

  • Pros
    • Breezeway's inventory management tool is especially helpful with ensuring you don't run out of consumable products: toiletries, trash bags, light bulbs, batteries, etc. Anything you use can be tracked.
    • Breezeway integrates with most of the leading property management systems.
    • Intuitive and user-friendly app and website.
    • It's nice that the guest messaging feature is an add-on because users may already have other products in their tech stack they utilize for messaging.  It's there if you need it, but you don't have to pay for it if you don't need it.
       
  • Cons
    • Some have reported that the mobile app used by cleaning and maintenance teams in the field can run slowly at times. Breezeway has built a way for team members to download their tasks and work offline, but it is important you train your teams how to use this feature.
    • Don't get carried away! Users of Breezeway, and similar other platforms, should be careful not to create overwhelming cleaning and maintenance checklists for their teams. There are so many options for task creation, requiring photos, etc. that it is easy to get carried away and create checklists with hundreds of items.
Compare This

Overview

EZ Care is an enterprise-level cleaning management solution built for property managers of short-term and long-term rentals.  The platform offers tools for turnover operations, including automated scheduling, team communication, inventory management, vendor accounting, quality control, and real-time reporting.

Price

  • Tiered pricing based on the number of active properties.
  • Exact pricing given during product demo.

  • Recommended for the Following

    Individual Self-Managing Property Owners – Yes, EZCare can accomplish everything a self-managing owner could need – and more.

    Property Managers and Co-hosts – Yes, EZCare is an enterprise-level solution for property care and maintenance.

  • Features

    Automated Cleaner Scheduling: Yes

    Cleaner and Maintenance Payments: Offers invoicing and payments through a third-party integration with QuickBooks.

    Cleaner Marketplace: No

    Cleaning Checklists: Yes, customizable checklists and forms. Extensive checklist library to jumpstart property onboarding.

    Messaging: Real time communication between the office and field staff.

    Quality Verification Photos: Yes, photo verification of completed tasks. Photos can be required in order for tasks to be marked completed.

    Issue Reporting: Yes, field staff can report issues though the mobile app.  Issue reporting can automatically trigger maintenance jobs. 

    Inventory Management: Yes, customizable inventory lists, low stock alerts, automated reorder list creation, per-item cost tracking, inventory tracking as it is moved from storage to properties, auto create owner invoices for supplies used.

    Linen Management: Yes, a feature to coordinate linen packing and delivery is included.

    Quality Control Inspection Management: Yes, customizable inspection checklists.

    Cleaning Team Screening: No

    Mobile App:  Mobile app for field teams works online or offline.  App automatically syncs data when it reconnects to the internet.

    Customer Support: Chat support

    PMS Integrations

    • Synergy
    • CodeOne
    • Hostfully
    • PMI
    • Booking Automation
    • Streamline
    • Track
    • Escapia
    • Guesty
    • Barefoot
    • Lodgix
    • OwnerRez
    • Software Answer
    • Point Central
    • Avantio
    • LMPM
    • OscarDash
    • HostAway
    • LiveRez
    • Arctic
    • VRMA
    • Vacation Rental Housekeeping Professional
    • NorthWest
    • Florida VRMA
    • CHPA
    • Vrbo
    • National Apartment Association
    • NARPM

    Other Features: 

    • Owner reporting features to keep owners in the loop with the ongoing care of their property.
    • Guest and Tenant Messaging – Early check-in notices, rate cleanliness and arrival experience, easy creation of maintenance tickets.
    • Built-in expense accounting features
    • Robust reporting features
    • Real time tracking of staff location and job status
    • Handling of contract cleaners and maintenance contractors
    • Multi-language support for non-English speaking team members.

     

  • Pros
    • EZCare has one of the most comprehensive feature sets available among property care and maintenance solutions.
    • Feature customization is available to meet the unique needs of property managers.
    • Competitively priced.
  • Cons
    • You must use one of the property management systems that EZCare is integrated with.
    • Due to the extensive feature set, there will be a learning curve for new users.
    • The platform is so robust it may be overkill for those with smaller portfolios.
Compare This

Overview

Properly is a cleaning management solution for vacation rental owners, service providers, and property managers. It offers automated turnover, remote inspection, training for cleaning personnel.

Price

Pricing tiered by Plan

Basic
Free
Advanced
$11.99
Manager/Company
Inquire Sales
  • Recommended for the Following

    Individual Self Managing Property Owners – Yes

    Property Managers and Co-hosts – Yes, although enterprise-level property care solutions are available with more robust feature sets for property managers who employ their own team of cleaning and maintenance professionals.

  • Features

    Automated Cleaner Scheduling: Yes, Properly integrates with many property management software systems and also directly with Airbnb, Vrbo, and Booking.com for hosts that don’t use a property management software. 

    Cleaner and Maintenance Payments: No

    Cleaner Marketplace: Yes, Properly has a cleaning provider network. Also, an owner can invite cleaners to sign up with Properly so they can collaborate on cleaning projects.

    Cleaning checklists: Yes, with real time updates as checklist items are marked complete.

    Quality Verification Photos: Yes, cleaners can be required to post photos.

    Issue Reporting: Yes, cleaners can report issues through the app.

    Inventory Management: No

    Linen Management : No

    Quality Control Inspections: Yes, Properly offers a remote quality assurance service. 

    Cleaning Team Screening: Yes, for providers on the Properly marketplace. 

    Mobile App: Yes, for use by the owner and cleaning professionals to collaborate on cleaning projects.

    Customer Support:

    • Chat
    • Training modules
    • Blogs
    • Help center

    Integrations

    • PMS
      • BookingSync
      • Escapia
      • Guesty
      • HostAway
      • Hostfully
      • MyVR
      • Newbook
      • Rentals United
      • Smoobu
      • Streamline
      • SuperControl

    Other Features: 

    • Provides Training Certification for cleaners to ensure high standards.
    • 30-day Free Trial, no credit card needed.
    • Optional listing setup service.
    • Optional Remote Quality Control service:
      • Monitors the photos your cleaners upload in real time.
      • If anything does not pass inspection the cleaner is notified right to remedy the issue immediately.
    • Optional Guest Communication Service:  Responding to booking requests, and handling all pre/post-booking guest communication.
    • App notifications as soon as the cleaner starts the job.
    • Properhost Ambassador Program – Experienced hosts can mentor new hosts and receive 5% of the new host’s booking revenue.
  • Pros
    • Affordable remote inspection service to ensure your property is guest ready.
    • Knowledge library to assist cleaners in addressing issues they may find.
    • A guest communication service is available to handle pre and post stay guest communications.
    • 30 day free trial
  • Cons
    • There may or may not be Properly providers in your property's area.
    • Invoicing of cleaners is not available.
    • We found it difficult to reach a person at Properly. The chat bot on the home page did not yield any replies and there wasn't clear contact information on their site.  We feel this is relevant for potential users who may need customer support.
Compare This

Overview

TaskRabbit is revolutionizing the way we find help with our everyday tasks. Through their online and mobile marketplace, they are connecting freelance labor to help with a variety of needs – from furniture assembly to delivery services and more. With availability to over 36 States, you can find help quickly. 

Price

Fees depend on the Tasker’s hourly rate and the nature of the job.

  • Recommended for the Following

    Individual Self-Managing Property Owners – Yes

    Property Managers and Co-hosts –  Yes

  • Features

    Services Offered

    • Grocery shopping and delivery
      • Get groceries for you and have them delivered straight to your door.
      • Contactless delivery
      • Same day delivery available
      • You can contact Tasker directly after booking.

     

    • Assembling Furniture (partnered with IKEA)
    • Moving services
    • House cleaning
    • Handyman Services
    • Furniture Movers
    • Gardening
    • Laundry Services

     

    Account Registration

    • Yes

     

    Insurance

    • None

     

    Payment options

    • Credit card
    • Your card will be charged within 24 hours after the tasker invoice.

     

    Mobile App

    • Yes, available in the App Store and Google Play.

     

    Integrations

    • None

     

    Additional Information

    • Task Rabbit is available in 36 states (USA) and 7 other countries.
    • You can check the tasker reviews, ratings, and prices.

     

    Customer Support

    • Email

     

  • Pros
    • Offer same-day grocery delivery for vacation rentals (a great guest upsell).
    • Offer contactless delivery.
    • A great way to get another set of hands while setting up a property.
  • Cons
    • May have a limited number of Taskers in some rural locations.
Compare This

Overview

Tidy is a cleaning management software that offers services for vacation rental hosts, cleaning companies, and service pros. It offers cleaning task automation, a digital to-do list, tracking Pros features, automated payments, and more.

Price

Pricing tiered by number of properties

1 property
Free
Short-term Units (Up to 100 properties)
Monthly Bill: $20/ property/ month, Yearly Bill: $10 /property/month
Long-term Units (Minimum of 5 properties)
Monthly Bill: $20/ property/ month, Yearly Bill: $3 /property/month
Enterprise Custom (over 100 properties)
Contact Sales Team
  • Recommended for the Following

    Individual Self Managing Property Owners – Yes

    Property Managers and Co-hosts –  Yes

  • Features

    Automated Cleaner Scheduling: Yes, integration with various property management software to automate task scheduling.

    Cleaner and Maintenance Payments: Yes, hosts can pay via their preferred payment channels, including credit cards.

    Cleaner Marketplace: Yes, you can add your own service professionals or choose from Tidy’s existing Pros.

    Cleaning Checklists: Yes, has digital To-Do checklists. No app or log-in is required.

    Messaging: Yes, communicate with vendors through shared channels like Slack, emails, or SMS.

    Quality Verification Photos: Yes, the host can enable the “before and after photos” feature to direct your team to send photos for quality verification.

    Issue Reporting: Yes, team members can send photos of issues they discover like damage to the property or items requiring maintenance.

    Inventory Management: Yes, hosts can track inventories, and pros/cleaners can trigger alerts if stocks run low.

    Linen Management: Can be included in To-Do List to direct the team on what to do regarding laundry and linen replenishment.

    Quality Control Inspection Management: Yes, hosts can assign checklists for in-person or remote quality control inspections.

    Cleaning Team Screening:

    • Pros undergo background check certification.
    • Hosts need to sign-up for a 1-year plan to add safety insurance, ratings, and certification requirements for a Pros.

    Mobile App: Yes, a mobile app is available and the website is mobile-responsive.

    Customer Support: Tidy has a dedicated team available by phone.

    PMS Integrations

    • Hostaway
    • Hostify
    • Guesty
    • Host Tools
    • Uplisting
    • OwnerRez
    • Smoobu
    • Lodgify
    • Hospitable
    • Beds24
    • 365 Villas
    • Tokeet
    • Giggster
    • Peerspace
    • Rent Manager
    • Avantio
    • Cloudbeds
    • Bookingsync
    • Beyong
    • FantasticStay
    • Hostfully

    Other Features: 

    • Smart Property Assistant
    • 3D Property Maps
    • Concierge Team – To help you find professionals in your area.
  • Pros
    • Tidy's concierge service can help connect you with cleaning and maintenance professionals in your area, or you can use Tidy with your current team.
    • Priced competitively.
    • Ability to pay your team through Tidy.
    • Inventory tracking is a wonderful feature to prevent running out of key consumables.
    • Customizable cleaning and maintenance templates.
  • Cons
    • Tidy's professional network is strongest in Texas, California, and the Chicago area.  Options may be limited in rural areas.
    • As with all similar products, take care not to overwhelm your cleaning teams with checklists of many hundreds of items.
Compare This

Overview

Operto is a multi-faceted solution for managing vacation rental businesses. It provides automation for guest experiences such as check-in, check-out, messaging, and digital guest guides. It also features a dashboard for easy control of smart devices, noise monitoring, temperature control, and PMS integrations.

 

 

 

Price

  • Recommended for the Following

    Individual Self-Managing Property Owners 

    Property Managers and Co-hosts 

  • Features

    We’re not quite ready to publish our review of Operto.

    In the meantime, help your fellow hosts and property manager. Please write a review below and share your experience with Operto.

Compare This

Overview

EZ Care is an enterprise-level cleaning management solution built for property managers of short-term and long-term rentals.  The platform offers tools for turnover operations, including automated scheduling, team communication, inventory management, vendor accounting, quality control, and real-time reporting.

 

 

Price

  • Recommended for the Following

    Individual Self-Managing Property Owners – 

    Property Managers and Co-hosts –

  • Features

    We’re not quite ready to publish our review of EZ Care.

     

    Please write a review below and share your experience with EZ Care.

Compare This

Overview

Founded in 2016, Cleancio offers vacation rental cleaning services in Chicago and the Miami area. They offer cleaning solutions for Airbnb hosts, long and short-term rentals, and hotels. With Hotel Grade cleaning standards, CDC- grade equipment, and cleaning solutions, they promise consistent and immaculate cleanliness of your property.

 

 

Price

  • Recommended for the Following

    Individual Self-Managing Property Owners – 

    Property Managers and Co-hosts –

  • Features

    We’re not quite ready to publish our review of Cleancio.

     

    In the meantime, help your fellow hosts and property managers. Please write a review below and share your experience with Cleancio.

Compare This

Overview

Resort Cleaning is a vacation rental software offering housekeeping solutions for vacation rentals, hotels, and residential cleaning. It can fully integrate with your PMS for automated task scheduling and payments. It also offers productivity management for owners and property managers and reports and bookkeeping reports.

 

 

Price

Pricing tiered by users

  • Recommended for the Following

    Individual Self-Managing Property Owners – 

    Property Managers and Co-hosts –

  • Features

    We’re not quite ready to publish our review of Resort Cleaning.

     

    In the meantime, help your fellow hosts and property managers. Please write a review below and share your experience with Resort Cleaning.

Compare This

Overview

Turno, formerly TurnoverBnB is a cleaning management tool that helps STR hosts automate their scheduling, payment, and inventory management. Hosts can easily find cleaners near their properties through Turno’s cleaner marketplace.

Price

1 Property
Free
2+ Properties
Monthly Pricing: $8 a month per property
2+ Properties
Annual Pricing: $6 a month per property
  • Recommended For the Following

    Individual Self-Managing Property Owners – Yes.

     

    Property Managers and Co-hosts –  Yes, but more robust platforms are available if enterprise-level features are needed.

  • TurnoverBnB Features

    Automated Cleaner Scheduling: Property management system integration allows you to post cleaning assignments automatically for your cleaners to accept. You will receive a notification once the cleaning has been accepted.

    Cleaner and Maintenance Payments: Turno uses Stripe to automate payment to the cleaning team after each cleaning is complete. 

    Cleaner Marketplace: Search among tens of thousands of cleaners already on the Turno’s Marketplace.

    Cleaning Checklists: You can choose from one of the thousands of available templates and customize it to your needs.

    Messaging: Yes

    Quality Verification Photos: Yes. Cleaners can upload photos of tasks done for owners or hosts to verify.

    Issue Reporting: Cleaners can send photos and information about any issues they note during the cleaning.

    Inventory Management: Yes. The host will receive notification of items that are running low for replenishment.

    Linen Management: No

    Quality Control Inspections Management: Yes, property inspection checklists can be created and assigned with a workflow similar to cleaners.

    Cleaning Team Screening: Yes, cleaners must provide at least one reference and pass a background test to join the Marketplace.

    Mobile App: Centralize communication and management for all your projects.

    Customer Support:

    • Email
    • Chat

     

    Integrations

    • OTAs
      • Vrbo
      • Booking.com
      • Airbnb

      Other Integrations

      • Booking Factory
      • Bookster
      • Escapia
      • FantasticStay
      • Guesty
      • Hospitable
      • Host Tools
      • Hostaway
      • Hostfully
      • Hostify
      • IGMS
      • Jetstream
      • KeyNest
      • Kigo
      • Lodgify
      • Octorate
      • OwnerRez
      • RedAwning
      • RemoteLock
      • Smoobu
      • Tokeet
      • TRACK
      • Uplisting
      • Zeevou

    Other Features: 

    • App and website are available in six languages.
  • Pros
    • One of the most economical solutions available for coordinating with your cleaning team.
    • Includes all of the key features needed for the majority of hosts and co-hosts.
    • Integrates with many popular property management systems.
    • Customer support responses are quick.
  • Cons
    • Your cleaner needs to be willing to use the app and allow notifications.
    • If your property is in a rural area you may not find cleaners in the Turno marketplace. You can still use Turno, but you'll have to find cleaning teams off of the platform and invite join Turo.